Privacy Policy

Your privacy matters to us. This policy explains what we collect when you use Bondok, why we collect it, and the choices you have.

What we collect

We collect the details you give us — your name, phone number, and delivery address — along with your order history. If you allow it, we use your device location to find your nearest branch and check whether it delivers to you. We also keep basic usage information to keep the site working and secure.

How we use it

We use your information to process and deliver your orders, sign you in with a one-time code, provide support, run our promotions, and improve our menu and service. If you opt in, we may send you offers — you can opt out at any time.

Location

Location is used only with your permission, and only to sort branches by distance and suggest the nearest one. We do not sell your location or personal data to anyone.

Sharing

We share the minimum needed to fulfil your order — for example, your address and phone with the branch team and delivery rider. We may use trusted service providers under confidentiality agreements, and may disclose information where required by law.

Retention & security

We keep your information only as long as needed to provide our service and meet legal obligations, and we apply reasonable safeguards to protect it.

Your choices

You can view and update your details from your account, turn off location in your device settings, and unsubscribe from marketing messages. To request access or deletion of your data, contact us through the Contact Us page.